Product · Arctic EWS Flex

Stop chasing IT to fix security issues

EWS Flex is continuous early warning built for organisations with more than one moving part. It routes each warning to the person responsible for that asset across every subsidiary, department, and site, while giving your central team the full picture.

Today
Finding
exposed service
✕ lost in the hand-off
IT owner
never sees it
With EWS Flex
Finding
same warning
matched to asset → routed to owner
IT owner
acting on it

Built on the same technology that runs national-scale early warning in 30+ countries, structured for accountability inside one organisation.

Single organisation? See EWS Classic

01 · The problem

The problem isn't detection. It's who acts on what you find.

Security teams produce findings — exposed services, unpatched systems, leaked credentials, misconfigurations. Those findings only have value once someone acts on them, and the people who can act are rarely on the security team. They are the IT owners, the network admins, the system administrators sitting inside each part of the business.

And here is the complaint we hear from team after team: the security tooling itself is good, but giving access to the IT teams who actually fix things is complicated. Access is often all or nothing, so the data stays locked inside the security team, and the fixing happens over tickets, relayed emails, and exported spreadsheets.

In a single, tightly run organisation that hand-off is manageable. In a large or distributed one, it fragments in predictable ways.

IT owners can't see the security picture

They don't have access to the security tooling, so they can't see their own exposure without the security team relaying it to them by hand.

Warnings don't reliably reach the owner

Tickets and alerts get generated, but the path from "security noticed something" to "the person who owns that asset is looking at it" is manual, and it leaks.

Accountability is spread across entities

Subsidiaries, departments, campuses: each has its own IT responsibility, and no single view shows who is on top of their issues and who is not.

Reporting is at the wrong altitude

Monthly reports tend to be organisation-wide summaries. They tell a board something. They don't tell the person responsible for a specific set of systems what is open in their patch right now.

The result is a familiar frustration: the security team keeps finding the same classes of problem, and the problems don't get fixed. It isn't that IT is ignoring security. It's that nothing connects the finding to the owner in a way that makes acting on it the path of least resistance.

02 · Structure

Model your organisation, not ours

EWS Flex starts from how your organisation is actually structured. You define it: subsidiaries, business units, departments, campuses, regions, whatever reflects where IT responsibility actually sits. Each becomes a separate monitored Organization inside the service, with its own assets, its own users, its own notifications, and its own reporting.

If a subsidiary owns its own infrastructure, it gets its own scope. If three sites share an IT team, group them into one. You decide how legal entities and units map onto Organizations, and change it as the business changes, through acquisition, reorganisation, or divestment.

Your structure, mirrored: each unit a monitored Organization
Your group · central security team
group-level view across every Organization
Subsidiary
Manufacturing
own assets & discovery
own users & notifications
own monthly report
Site
Plant North
Site
Plant South
Subsidiary
Logistics
own assets & discovery
own users & notifications
own monthly report
Asset group
Cloud assets
Department
Corporate IT
own assets & discovery
own users & notifications
own monthly report
Service line
E-commerce
Service line
Workplace IT
+
reorganise, acquire, divest:
the model changes with you
This structural modelling is what makes everything else on this page work: warnings have somewhere specific to go, access has a natural boundary, and reporting has a meaningful unit.

This structural modelling is what makes everything else on this page work: warnings have somewhere specific to go, access has a natural boundary, and reporting has a meaningful unit.

03 · Scoped access

Every unit sees its own exposure. Nothing else.

The most common objection to giving IT owners visibility to the security findings is a reasonable one: we don't want every admin seeing the whole organisation's security data. EWS Flex answers it directly through scoped access.

Your central security team holds group-level roles that see across everything. Each responsible person, meanwhile, gets access limited to their own Organization: their open issues, their queue, their progress. Organization-level roles are walled off from each other by design.

Organization view · IT owner, Logistics subsidiary
Logistics subsidiary4 open issues
Exposed RDP · gw2.logistics.example.com
Exploited CVE · vpn appliance
Expiring certificate · booking portal
Leaked credential · 2 accounts
Manufacturing subsidiary · no access
Corporate IT · no access
A clear view of their own exposure and a way to act on it, nothing else.
Group view · central security team
Manufacturing
1 open · on track
Logistics
4 open · 2 critical
Corporate IT
0 open · clear
Regional site
6 open · gone quiet
Everything, everywhere: which units are on top of their issues, and which need a nudge.

That combination gives you something concrete to offer each unit: here's your view, here's what's open. And you keep sight of whether it's getting done.

In practice: a multinational group with eight subsidiaries across three countries runs this with a central team of three plus an MSSP. Each subsidiary is its own Organization, gets its warnings and month-end report scoped to its own systems, and the central team sees across all eight at once. Illustrative example.

04 · Data quality

Warnings worth acting on

An early warning service lives or dies on the quality of what it sends. Every false positive spends the recipient's trust; every accurate, relevant warning earns it back, and in a federated setup that trust has to hold in every unit, not just in the central security team.

Verified before it warns

Findings are validated, deduplicated and enriched before they become warnings. What lands in a unit's queue is real, current, and matched to an asset that unit actually owns.

Low noise by design

A warning fires only past a threshold worth acting on, at a volume each recipient can genuinely absorb, because false positives are exactly how a system teaches its recipients to stop reading it.

Quality compounds into trust

A unit that has learned its warnings are accurate acts on the next one without debate. Consistent quality is what turns a notification stream into an early warning capability.

05 · Warnings & reporting

Monthly reporting that means something

Warnings in EWS Flex are matched to assets and delivered per Organization, so they arrive scoped to the unit that owns them rather than pooled at the top. That scoping is the difference between a report that gets filed and one that gets worked.

Warnings routed per unit

Notification recipients are configurable per unit and per notification type: the people who need to see a given class of issue get it, by email and in the portal, without the security team acting as a relay.

A monthly report per Organization

Each unit gets its own report, scoped to its assets. Not a board-level summary but an actionable view of what is open in that owner's patch, sent to the person responsible for closing it.

The aggregate for the centre

The central team sees across every Organization at once, tracks which units are on top of their issues, and can evidence oversight across the whole group.

06 · Oversight & access control

One dashboard across every entity

Group-level roles give the central security function a single view across all Organizations. You create and manage the structure, move assets and units as the organisation changes, and monitor progress everywhere from one place, while per-unit roles stay confined to their own scope.

Role
Sees
Manages
Group Administrator
every Organization
structure, assets, users, roles
Group User / Viewer
every Organization
work or read-only, group-wide
Organization roles
their own Organization only
their own queue and assets
Other Organizations
nothing of each other
— walled off by design

Single sign-on, your identity provider

Role-based access control at both levels, with SSO so access follows your existing identity provider rather than living in a separate credential set your team has to manage.

Bring your own scan data into the same picture

If your team already runs internal or commissioned scans, EWS Flex can take that data in alongside Arctic Security's early-warning signals, matched to the same asset model and routed to the same owners through the same delivery machinery, rather than living in a parallel workflow no one outside the security team ever sees.

Your own instance, segregated by default

EWS Flex is delivered as a dedicated portal instance, provisioned for your subscription. For enterprises in regulated sectors such as critical infrastructure, financial services, and the public sector, data segregation is frequently a procurement or compliance requirement rather than a nice-to-have. A dedicated instance means your organisation's data is held separately, and it makes the compliance conversation shorter.

07 · Add-ons

Extend Flex as your needs grow

The Flex base covers attack surface discovery, early warnings, monthly reports, dashboards, and API access across your modelled organisation. Three add-ons extend it.

Leaked credentials

Monitor your domains for breached and leaked credentials, delivered into the same per-organization workflow as the rest of your warnings.

Vendor monitoring

Extend the same monitoring outward to your critical third parties (see below).

Historical data

Review security posture retrospectively rather than only from the point of onboarding: the basis for the vendor-risk and M&A use cases below.

08 · Vendor monitoring

Extend the accountability model to your suppliers

The same capability that shows you whether your internal owners are acting on warnings can be pointed outward, at the third parties you depend on. Vendor monitoring, an optional Flex add-on, lets you monitor selected suppliers' external security posture and assess the risk they represent.

For each monitored vendor you get monthly posture reports structured like your own units' reports, real-time access to early-warning signals as they arrive, and, with the historical-data add-on, how a vendor's posture has trended over time: useful for procurement decisions and annual vendor reviews rather than a single point-in-time snapshot.

Built for your internal risk assessment

Vendors are not given accounts, access, or automated data feeds; visibility stays with your group-level team. You can share an individual finding or report with a vendor manually and occasionally, attributed to Arctic Early Warning Service, but the mode is designed for you to assess them, not to run a service on their behalf.

Not suitable for monitoring shared infrastructure

Vendor monitoring assesses third parties with their own dedicated infrastructure. It is not designed for large shared-infrastructure providers (ISPs, cloud providers, hyperscalers, CDNs) whose IP space is mostly used by their own customers. Arctic Security qualifies vendor suitability against these criteria.

09 · Mergers & acquisitions

Know what you're inheriting before the deal closes

Vendor monitoring and historical data together support a use case that reaches beyond the security operations team: M&A. Every acquisition comes with an external attack surface, and it transfers to you at close whether you have looked at it or not.

The same monitoring that watches your own units can be pointed at a target company, before the deal, and seamlessly continue the monitoring once you are fully responsible for it.

1During evaluation

A factual basis for the risk assessment

Review the target's security posture history before the transaction closes: inherited security debt, historical vulnerability patterns, and how the target has actually responded over time. Facts instead of self-reported questionnaires, in a process that usually runs under time pressure with limited access.

2At close

Visibility from day one

Network integration is one of the riskiest periods in an organisation's security posture. Baseline data on the acquired entity from day one shortens integration planning and tells you which inherited exposures to close first.

3Integration

Onboarded as a new Organization

The acquired company slots into your existing Flex structure as a new Organization: its own scoped view, its own warnings and reports, your oversight. It enters the same machinery as every other unit instead of starting from zero visibility.

10 · Classic or Flex?

One organisation, or many?

The choice is structural, not a feature count. Flex is Classic, multiplied across your organisation, with an oversight layer on top. If you have subsidiaries, departments, or sites that each own their own systems, you are already a Flex organisation.

EWS Classic EWS Flex
Core · shared by both
Attack surface discovery
Early warnings on your issues
Monthly reports
Dashboard
API integration
The multi-entity layer · Flex only
Flexible multi-entity structure mapping
Enterprise access control + SSO
Scoped per-owner warning routing
Sub-organisation reporting
Data segregation (dedicated instance)
Use your own scan data
Add-ons · priced separately
Leaked credentials add-on add-on
Vendor monitoring add-on
Historical data add-on
Explore EWS Classic Contact sales
11 · Where to go next

Next steps

Contact sales

Walk through your organisation's structure with our team.

Read more →

Explore EWS Classic

The single-organisation product this page extends.

Read more →

What is early warning?

The practice behind the product, written as a reference.

Read more →

Warning a whole constituency?

National and sectoral operators run Arctic Hub.

Read more →

Ready to stop being the relay?

Walk us through how your organisation is structured (subsidiaries, departments, sites) and we'll show you what modelling it in EWS Flex looks like.